Refund policy

Title: Refund and Cancellation Policy

  • Cancellations: Orders can be cancelled within 24 hours of placement or until the order has been dispatched, whichever is earlier.

  • Returns: We offer a [7]-day return policy for most items. To be eligible, the item must be unused, in its original packaging, and in the same condition as received.

  • Non-Returnable Items: Please note that certain items cannot be returned for hygiene and safety reasons. This includes:

    • Personal Care Products (e.g., skincare, cosmetics, or grooming items).

    • Sale Items: Items purchased during a sale or using a clearance discount are considered "Final Sale" and cannot be returned or exchanged.

  • Refund Process: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within [5-7] working days.

  • Shipping Costs: Customers are responsible for paying their own shipping costs for returning items unless the product received was damaged or incorrect.